FR

METHOD

Method and limits

The exact formulas of the demo model. Nothing is hidden, and what is missing is stated.

01 —

The formulas

cadence: g = (k·g_obs + w·g_prior) / (k + w), with k = n − 1, w = 3, g_prior = 120 days
activity: p = 1 / (1 + exp((d − 2.5·g) / (0.6·g))), d = days since last order
expected orders: λ = p · H / g, H = 365 days
margin per order: m = basket · margin rate · (1 − return rate) − €8
net future value: NFV = max(0, λ · m · f), f = (1 − e^(−r·H)) / (r·H), r = 10 % a year
80 % band: 10th and 90th percentiles of a gamma law of shape n + 1, scaled to the NFV (Wilson–Hilferty approximation)
cost ceiling = expected effect × lower bound of the NFV

This is the demo’s own code: it runs in your browser and can be read in this site’s js/model.js file.

02 —

The guardrails

Four guardrails, evaluated in order. The first one crossed is flagged as the deviation; the rest are listed without emphasis.

  • history: at least 2 orders
  • margin after action ≥ margin floor (12 % by default), where margin after action = (basket · rate · (1 − returns) − €8 − cost) / basket
  • proposed cost ≤ cost ceiling
  • proposed cost ≤ maximum budget per customer (€400 by default)
03 —

Default parameters

PARAMETERVALUE
Horizon365 j / 365 d
Discount rate10 %
Cadence prior120 j / 120 d
Prior weight3
Variable cost per order8 €
Expected effect of the action10 %
Margin floor12 %
Maximum budget400 €
Minimum history2
04 —

What the demo cannot do

  • The model is simplified: one cadence per customer, a logistic activity probability, a gamma band. It knows neither seasonality, nor the range bought, nor the real logistics and support costs.
  • The expected effect of the action (10 %) is a demo assumption, not a measurement. It is calibrated on real experiments.
  • Sample customers are fictitious. No result on this site describes a real customer.
  • The production engine adds what this model ignores: gateway-product archetypes, forward and reverse logistics costs, support costs, acquisition cost, batch calibration of the band, and a key-account tier.